How to build and maintain the best team in town?
When we started Locomotive, we had no idea we would have to one day manage more than twenty employees. Being only a few people was somewhat easy. We knew each other and we were already friends. When we disagreed, we would fix it over a drink or two.
But when your company grows, how do you make the culture evolve to create a good atmosphere so that people stick around?
We simply remained true to ourselves—lucky for us, we were decent human beings—and we tried to infuse our personalities into our management style. That's how we built the best team in town (based on our internal survey).
We’re more than our job
We have never defined ourselves only by the work we do and that’s important in our relationship with our employees. If we were able to build such a closely-knit team, it’s because individuals who didn’t know each other became friends. We like to highlight the peculiarities of each one, and these articles illustrate that. The work is nonetheless important. So as much as we can, we chose our clients or stimulating projects, in order to have fun while working hard.
We like our vacations
We try hard to limit overtime. The nature of our industry doesn’t allow us to completely eliminate it, but there are workarounds. During the summer, we instituted Locomotive Fridays, which allow us to move around, to be inspired, to revitalize for a day. Does your boss give you 5 Fridays off in the summer? Maybe not.
Mi casa es tu casa
When we put together an internal event, for example, it’s because we really want to spend some time together. So, to make sure everyone can come, or to avoid diplomatic incidents among couples, we sometimes invite employees’ partners as well. It’s the little things that count.
In most agencies, the turnover rate can be quite high, but not at Locomotive. We have employees who have worked with us since our humble beginnings. Despite everything, we are not safe from a departure. And even if it's wrenching, we keep our heads up and we move forward.